It may also help to have all of the original packaging. Most likely not, unless you have the original receipt with it for proof of purchase. I Bought My Fitbit Second Hand, Can I Make a Warranty Claim This extended warranty takes affect after the manufacturer warranty expires at the end of one year. For example if you purchase on Amazon you can get an extended warranty through Square Trade. Many retailers who sell the products though do. Is There an Extended Warrantyįitbit does not offer an extended warranty. If you are wondering how long a repair may take, they do not disclose a timeline. My advice would also be to include an index card with a description of what needs to be fixed and insure the package for the estimated value of the Fitbit. Next a customer service person will ask you for your account details and know the specifics about what is wrong with your product.Īfter that if you are under warranty and they deem it qualifies they will ask you to mail them the product in safe packaging. Contact channels should be directed towards their support team on Twitter, email, phone call, forum, or live chat. To make a claim on your Fitbit for replacement or repair, first you need to contact them. How to Make a Claim on Your Fitbit Warranty That can be done with a receipt showing the purchase date, model number, and purchase price. To make a claim you will need to prove this date and ownership. It just stopped working all of the suddenĪny of these are valid reasons to make a claim on your Fitbit warranty as long as you are within a year of your purchase date.The battery’s doesn’t hold its charge anymore.Your display has become dull or not as bright as it use to be.
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